Employing & Training the Right Staff

Description

Employing & Training the Right Staff by Frank Miles ABC Online Books 96pgs ISBN : 978-0-9807977-7-0

Written for busy business people to fast track finding , retaining and training a great team within your business. Set out step by step on how to improve the areas that will bring greater satisfaction and success for you and your staff.� The end result creating a great work place, happy customers, and increased profits, which we all are in business to achieve.

Contents (pg3), Introduction (pg4)� Sample Content (pg’s 26, 37, 79)

Topics covered include:

Finding Great Staff, Preparing for Interview selection, Job Description Interview Questions, Making the Right Selection, Hire on Attitudes, Management interview questions, Salesperson Interview Questions,

Retail Interview Questions, All Purpose Interview Questions, Managing and recording the Interview, Exit Interviews & Keeping Good Staff, Job Satisfaction & Efficiency, Getting more Customers, Key Performance Indicators, Outstanding Customer Service,